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Privacy policy

Blankzy operates this store and website, including all related information, content, features, tools, products and services, to provide you with a convenient and secure shopping experience (the "Services").

Blankzy is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, make a purchase, interact with our Services or communicate with us.

Please read this Privacy Policy carefully to understand how your personal information is handled.

Personal Information We Collect or Process

Personal information refers to information that identifies you or can reasonably be linked to you.

Depending on how you interact with our Services, we may collect and process the following categories of information:

  • Contact information: Your name, email address, phone number, billing address and shipping address.

  • Payment information: Payment method, transaction details, payment confirmation and relevant billing information. Payments are processed through secure third-party payment providers.

  • Account information: Account credentials, preferences, settings and other information associated with your customer account.

  • Order information: Products viewed, added to your cart, purchased, returned, exchanged or cancelled, along with your order history.

  • Customer communications: Information you provide when contacting our customer support team.

  • Device information: Your IP address, browser type, device information, network connection and unique identifiers.

  • Usage information: Information about how you interact with our website, including pages visited, browsing activity and interactions with our Services.

How We Collect Personal Information

We may collect personal information from several sources:

  • Directly from you: When you place an order, create an account, subscribe to communications or contact our support team.

  • Automatically: Through cookies, tracking technologies and similar tools when you browse our website.

  • From service providers: Including payment processors, shipping providers, analytics services and technology partners.

  • From business partners: Including advertising and marketing partners, where permitted by applicable law.

How We Use Your Personal Information

We use your personal information for the following purposes:

Providing and Improving Our Services

We process personal information to:

  • Process payments and fulfill orders.

  • Arrange shipping and delivery.

  • Manage returns, exchanges and refunds.

  • Provide customer support.

  • Maintain customer accounts.

  • Personalize your shopping experience.

  • Improve our website, products and services.

  • Send order confirmations, shipping notifications and other transactional communications.

Marketing and Advertising

Where permitted by applicable law, we may use your information to:

  • Send promotional emails, special offers and product updates.

  • Display personalized advertisements on our website and third-party platforms.

  • Measure advertising performance and improve marketing campaigns.

  • Recommend products based on your interests and shopping activity.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in our communications.

Security and Fraud Prevention

We may use personal information to identify, investigate and prevent fraudulent transactions, unauthorized access and other potentially illegal or harmful activities.

Legal Compliance

We may process personal information to comply with applicable laws, respond to lawful requests from authorities, resolve disputes and enforce our policies.

How We Share Personal Information

We may share personal information with trusted third parties when necessary to operate our business and provide our Services.

These may include:

  • Shopify: Our e-commerce platform provider.

  • Payment processors: To securely process payments and transactions.

  • Shipping and fulfillment partners: To prepare, ship and deliver orders.

  • Technology providers: For website hosting, analytics, customer support and operational services.

  • Advertising and marketing partners: To deliver and measure marketing campaigns, subject to applicable privacy requirements.

  • Legal authorities: When disclosure is required by applicable law or valid legal process.

We may also disclose information in connection with a merger, acquisition, business restructuring or similar transaction.

We do not sell personal information for money. Certain advertising-related disclosures may nevertheless be considered a "sale" or "sharing" under applicable privacy laws.

Relationship with Shopify

Our online store is hosted by Shopify.

Shopify collects and processes certain personal information to provide and improve the e-commerce services used by Blankzy.

Information submitted through our website may be processed by Shopify and its authorized service providers, including in countries outside your country of residence.

Certain Shopify features may use information about your interactions with our store and other merchants to improve shopping experiences and support personalized services.

For more information about Shopify's privacy practices, please visit:

https://www.shopify.com/legal/privacy/app-users

You can also learn more about Shopify's privacy controls here:

https://privacy.shopify.com/en

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic and provide a personalized shopping experience.

These technologies may be used to:

  • Remember your preferences and shopping cart.

  • Maintain website security and functionality.

  • Analyze visitor behavior and website performance.

  • Measure marketing effectiveness.

  • Display relevant advertisements.

Depending on your location, you may be able to manage your cookie preferences through our website's privacy settings or your browser.

Where required by law, we will obtain your consent before using non-essential cookies or tracking technologies.

Third-Party Websites and Links

Our Services may contain links to websites or platforms operated by third parties.

Blankzy is not responsible for the privacy practices, security measures or content of third-party websites.

We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our Services are not intended for use by children under the age of majority in their jurisdiction.

We do not knowingly collect personal information directly from children without appropriate authorization.

If you believe a child has provided personal information to us, please contact contact@blankzy.co so we can review the situation and take appropriate action.

Security and Retention of Your Information

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to:

  • Fulfill orders and provide our Services.

  • Maintain customer accounts.

  • Comply with legal and regulatory obligations.

  • Resolve disputes.

  • Prevent fraud.

  • Enforce our agreements and policies.

Retention periods may vary depending on the type of information and applicable legal requirements.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These may include:

  • Right to access: Request information about the personal data we hold about you.

  • Right to correction: Request correction of inaccurate or incomplete information.

  • Right to deletion: Request deletion of your personal information, subject to applicable legal exceptions.

  • Right to data portability: Request a copy of your personal information in a portable format, where applicable.

  • Right to object: Object to certain types of personal data processing.

  • Right to restrict processing: Request limitations on how your personal information is used.

  • Right to withdraw consent: Withdraw previously given consent where processing relies on consent.

  • Right to opt out of targeted advertising: Request that your information not be used or shared for certain advertising purposes, where applicable.

To exercise your rights, please contact us at contact@blankzy.co.

We may need to verify your identity before processing your request.

We will respond within the timeframes required by applicable law.

Marketing Communications

If you subscribe to our marketing communications, we may send you promotional emails, product announcements, special offers and other relevant updates.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

Even if you unsubscribe from promotional communications, we may still send essential transactional messages related to your orders or account.

International Data Transfers

As an international online store, Blankzy may work with service providers located in different countries.

Your personal information may therefore be transferred, stored or processed outside your country of residence.

Where required by applicable law, we use appropriate safeguards for international transfers, such as recognized contractual protections or other legally accepted mechanisms.

Privacy Rights for European Union and United Kingdom Customers

If you reside in the European Economic Area or the United Kingdom, you may have additional rights under applicable data protection legislation, including the GDPR or UK GDPR.

These rights may include access, correction, deletion, restriction of processing, objection to processing and data portability.

Where we rely on consent, you may withdraw that consent at any time.

You may also have the right to lodge a complaint with your relevant data protection authority.

For information about European data protection authorities, visit:

https://edpb.europa.eu/about-edpb/about-edpb/members

Privacy Rights for United States Customers

Depending on your state of residence, you may have additional privacy rights under applicable state privacy laws.

These may include the right to:

  • Know what personal information we collect and how it is used.

  • Request access to or deletion of personal information.

  • Correct inaccurate personal information.

  • Opt out of certain sales, sharing or targeted advertising activities.

  • Exercise privacy rights without unlawful discrimination.

Where applicable, we will also recognize legally required browser-based opt-out preference signals, such as Global Privacy Control.

You can learn more about Global Privacy Control at:

https://globalprivacycontrol.org/

To submit a privacy-related request, contact contact@blankzy.co.

Complaints

If you have concerns about how Blankzy handles your personal information, please contact us so we can investigate and address your concerns.

Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements or Services.

Any updates will be published on this page.

We encourage you to review this Privacy Policy regularly.

Contact Information

If you have any questions about this Privacy Policy, our privacy practices or your personal information, please contact us.

Business Name: Blankzy

Email: contact@blankzy.co

Website: https://blankzy.co

For the purposes of applicable data protection laws, the business operating Blankzy is responsible for the processing of personal information described in this Privacy Policy, except where another party acts as an independent controller.